Amenities Concierge
Based at an ultra prime luxury property in Canary Wharf/Isle of Dogs area
£25k per annum
Shift pattern 5 of 7, made up of a rota of early shifts (07:30-15:30) and late shifts (15:00-23:00)
KEY RESPONSBILITIES:
The Amenities Concierge team will provide a high standard of service to our residents and their guests within the amenity spaces at the property.
Amenities and services include:
• Residents bar, lounge, and terrace
• Meeting room
• Screening room
• BBQ area
• Private dining
• Regular resident events
Duties will include:
• Serving residents, guests, and visitors soft and alcoholic drinks
• Assisting / demonstrating to them how to use the self-service drinks machines (For example wine machines, coffee machines, beer taps)
• Clearing and cleaning tables / areas
• Re stocking of drinks and drinks machines
• Monitoring and maintaining the high SQP standards
• Opening and closing venues / amenities
• Bookings management
• Maintaining high standards of health, safety, and food hygiene
• Hosting and providing service at resident events
• Using our IT systems
• Receiving deliveries including wine, beer kegs, soft drinks, snacks etc.
• Assisting residents in using equipment as required – for example within the screening room
Financial responsibilities including:
o Processing payments
o Stock management and administration
o Working with your line manager to ensure we remain conscious of budgets
o Reconciling payments