Assistant Manager (BTR)

PRC is partnered with our client to recruit an Assistant Resident Manager for a flagship Co-Living development in Wembley.

The development comprises of 300 private studios, creative workspaces, wellness and gym space, and an all-year roof pavilion featuring a communal kitchen and dining area.

The Asst. Resident Manager will have responsibility for the daily management of the development under the direction of the General Manager and via the monitoring procedures provided by the company and the external third party service provider. You will be responsible for ensuring an efficient customer focussed service whilst maintaining client retention and maximising revenue generation.

You will help to ensure that the development runs efficiently and cost effectively in line with company policies and procedures. Financial management is a main focus of the role with responsibility, in conjunction with the General Manager for the daily management of budgets and cost control.

The close working relationship with the General Manager and the local team is critical to the success of this role and the building. It is essential that you have the ability to work on your own as well as part a team and can communicate effectively at all levels. 

Summary of Key Responsibilities -

• Business Development
• Community Engagement and Satisfaction
• Maintaining Standards
• Planning and Daily Management
• Financial Daily Management
• Facilities Co-ordination
• Health and Safety
• Short Term lets 

Person Specification - 

Education & Qualifications

• Minimum: Educated to NVQ level 3 and/or GCSE level 9 - 5 standard or equivalent.
• Ideally with 'A' level(s) or equivalent
• ARLA or IRPM qualification desirable

Previous Experience - 

• Previous experience in a management capacity in block property management.
• Up to date knowledge of English statutory letting requirements
• Administration of Section 21 Notices
• Previous financial knowledge including credit and cost control.
• Previous business development / sales and/or facilities experience would be desirable.

Character and Ability - 

• Positive, professional and customer focussed with an ability to build relationships
• Proactive and strong ability to problem solve, multi-task, plan and organise.
• A confident team player
• Ability to work at pace whilst maintaining a high level of accuracy and attention to detail.
• Excellent organisational skills.
• A strong client focus and a resilient attitude
• Ability and willingness to work flexible hours as determined by the needs of the business.
• Ability to work weekends and bank holidays as required
• Willing to keep up to date with training and relevant legislation

Please send over your CV to Francis to register your interest - francis@propertyrecruitmentcompany.com