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Head of Operations South - GSA

Opportunity Overview

PRC are delighted to Partner with GSA to secure a Head of Operations for their Southern UK Portfolio.  This is an extremely exciting time to join GSA, with a steady pipeline of developments in the UK and Globally.  The successful candidate will have full accountability for the successfully running of the portfolio, including: P&L, Health & Safety, Sales, FM and People management and customer experience within the region. Current portfolio size is approximately 6,000 beds, but with a consistent pipeline scheduled for the region. The opportunity will suit a strong operator who can demonstrate a passion to deliver excellent service, whilst leading and inspiring a team across the entire region.  You will be expected to bring plenty of enthusiasm, ideas and drive to improve operational standards across not just your region, but the entire brand. This is a rare opportunity to manage a significant portfolio that will grow and evolve over the coming years.  A full job description and overview of the recruitment process is available on request. 

Key Aspects of the role:

  • Developing and managing leaders in a manner that creates a collaborative working culture, drives accountability and develops the organisational capability.
  • Adhering to the Group Health and Safety policy and promotes a strong culture of Health and Safety
  • Developing and executing business plans for the properties / funds within the region driving Health and Safety, Sales, HE engagement, Service, People, Property standards and Asset strategies
  • Development and delivery of regional sales, operating cost budgets and efficiency targets that delivers great service in line with business plan goals and external benchmarks
  • Promotes and drives a high performing culture with all internal stakeholders, ensuring consistency and continuous improvement are embedded
  • Promotes and drives regional and property consistency of excellent customer service which is aligned to our brand promises and proposition
  • Identifying and delivering the best practice from both the sector and the global GSA operational business units.
  • Representing the business externally at business and sectors events.

 Desired Background:

 Ideally you will come with experience in the PBSA environment. However, if you can demonstrate excellent results in a senior operational role from Retail, Leisure, Hospitality or another Residential asset class we’d love to hear from you. 

 Next Steps:

 If you feel you have the capability to perform the role of Head of Operations South please get in touch to discuss the opportunity.


Friday 27th July, 2018
Student Accommodation