Housing Officer

PRC are working with a Housing organisation to recruit a Temporary Housing Officer based in Essex. The role is remote working and will include occasional visits to the office. 

 

Contract: 3 months with possible extension 

Pay rate: £17ph - £22ph

Hours: Min 35 hours per week

Essential: Must be a car driver and own your own car. Mileage is paid and calculated office to office. 

 

The Housing Officer will be responsible for supporting the Neighbourhood Manager in providing services to tenants. To ensure properties and estates are well managed and maintained ensuring high levels of customer satisfaction.

 

Key Responsibilities:

  • Tenancy and estate management of a patch of properties
  • Manage the tenancies, leases and communities within a housing portfolio of various tenancy types
  • Manage low level ASB
  • carry out regular estate inspections
  • Respond to housing management and tenancy related issues
  • Providing excellent customer service and customer satisfaction
  • Use IT and housing management systems
  • Respond to service related complaints and queries from customers

 

Skills/Experience:

  • Previous experience in housing management
  • Ability to work on own initiative
  • Experience in dealing with Anti-Social Behaviour cases
  • Used housing management systems
Salary
£17 - £22
Location
Essex
Posted
Wednesday 6th October, 2021
Housing Management Housing

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