PRC are delighted to be working with a Housing organisation to recruit a Temporary Housing Officer based in London.
Pay rate: £17ph - £22ph
Hours: Min 35 hours per week
The Housing Officer will be responsible for supporting the Neighbourhood Manager in providing services to tenants. To ensure properties and estates are well managed and maintained ensuring high levels of customer satisfaction.
- Tenancy and estate management of a patch of properties
- Manage the tenancies, leases and communities within a housing portfolio of various tenancy types
- Manage low level ASB
- carry out regular estate inspections
- Respond to housing management and tenancy related issues
- Providing excellent customer service and customer satisfaction
- Use IT and housing management systems
- Respond to service related complaints and queries from customers
- Previous experience in housing management
- Ability to work on own initiative
- Experience in dealing with Anti-Social Behaviour cases
- Used housing management systems