PRC are delighted to be working with a Housing organisation to recruit a temporary Income Officer based in London
Pay rate: £17ph - £20ph
Hours: Min 35 hours per week
Location: London Office based – Monday to Friday
The Income Officer will be responsible for dealing with range of income collection duties relating to rent and service charge income. You will be responsible for achieving and maintaining lowest levels of current rent and former tenancy arrears.
Key Responsibilities:
- Arrears prevention
- Provide excellent customer service to residents
- Carry out all tasks in accordance with the Councils policies and procedures
- Produce arrears reports and letters and communicate effectively with residents
- Income collection
- Keep up to date on welfare benefit entitlements and inform tenants on welfare benefits
- Communicate and liaise effectively with the Local Authority regarding Housing Benefit
Skills/Experience:
- Previous experience within Income Collection
- Ability to work on own initiative
- Used housing management systems
- Used Capita Academy system – Desirable
- Immediately available for interviewing
