PRC is currently recruiting a Night Concierge for a luxury BTR (residential) development in North London.
The successful candidate will ensure great customer service is carried out, alongside building security and safety.
Salary: £26,500 per annum
Hours: 12 hour shifts, 4 days on 4 days off
The ideal candidate will be:
- A great communicator of both written and spoken English.
- Immaculately presented.
- Well organised, with the ability to juggle various tasks efficiently.
- Ability to aid residents through local knowledge (ability to pick up local amenities/attractions quickly).
- Friendly and courteous.
- Relevant hospitality experience.
- Ability to communicate other the phone, via email or in person.
- Good IT skills, in particular with word and excel documents.
Key Responsibilities:
- Be present at the Concierge desk aiding residents politely and always as priority
- Communicate with leaseholders and managing agents in an attentive manner.
- Courteous and helpful to residents, guests, suppliers, tradesmen and the general public.
- Always present yourself immaculately and act accordingly.
- Sign in all visitors to the building and ensure they are aware of fire evacuation procedures.
- Maintain and update concierge logbook/handover list, noting all activity on shift.
- Ensure all keys are coded and held securely and are signed for on release/return by contractors/ customers/ letting agent and records kept.
- Receive and sign for all parcels on behalf of customers and issue parcel notices as required.
- Ensure prompt delivery of parcel to customers.
- To undertake any administrative tasks as requested by Management.
- Ensure no smoking in the communal areas is strictly adhered to. Site Security/Access Control
Site Security/Access Control:
- Control access to the building and maintain security of the building and its customers.
- Manage programming and replacement of access cards for all customers as per instructions from management.
- Monitor CCTV and arrange image downloads as needed. Report any criminal or suspicious activity to police.
If you think this opportunity is for you, submit your CV today to georgia@propertyrecruitmentcompany.com
