Night Concierge - Wembley

PRC is currently recruiting two Night Concierges to deliver an exceptional living experience within a luxury BTR (residential) development in North-West London. 

The successful candidate will ensure great customer service is carried out, alongside building security and safety. 


Contract duration: Perm - full time

Pay rate: £28,000 p/a

Hours: 12 hour shifts, 4 days on 4 days off

Location: Wembley, London


The ideal candidate will be: 

  • A great communicator of both written and spoken English.
  • Immaculately presented.
  • Well organised, with the ability to juggle various tasks efficiently.
  • Ability to aid residents through local knowledge (ability to pick up local amenities/attractions quickly).
  • Friendly and courteous.
  • Relevant hospitality experience.
  • Ability to communicate other the phone, via email or in person.
  • Good IT skills, in particular with word and excel documents.

Key Responsibilities:

  • Be present at the Concierge desk aiding residents politely and always as priority 
  • Communicate with leaseholders and managing agents in an attentive manner.
  • Courteous and helpful to residents, guests, suppliers, tradesmen and the general public.
  • Always present yourself immaculately and act accordingly.
  • Sign in all visitors to the building and ensure they are aware of fire evacuation procedures.
  • Maintain and update concierge logbook/handover list, noting all activity on shift.
  • Ensure all keys are coded and held securely and are signed for on release/return by contractors/ customers/ letting agent and records kept.
  • Receive and sign for all parcels on behalf of customers and issue parcel notices as required.
  • Ensure prompt delivery of parcel to customers.
  • To undertake any administrative tasks as requested by Management.
  • Ensure no smoking in the communal areas is strictly adhered to. Site Security/Access Control

Site Security/Access Control:

  • Control access to the building and maintain security of the building and its customers.
  • Manage programming and replacement of access cards for all customers as per instructions from management.
  • Monitor CCTV and arrange image downloads as needed. Report any criminal or suspicious activity to police.

If you think this opportunity is for you, submit your CV today to

Wednesday 4th January, 2023

Apply for Night Concierge - Wembley