PRC are looking to add to a fantastic, established team in Wembley, working for one of the largest and most reputable managing agents within the luxury residential sector.
The role is a Night Concierge position, working on a 4 on 4 off basis.
PRC are urgently seeking a reliable and experienced Concierge to work at a brand new luxury residential development in Wembley.
Working 44 hours a week on a 4 on 4 off basis earning between £22.000 - £23,000
Key responsibilities will include:
- Ensuring a warm, welcoming environment for residents and all visitors.
- Engaging with residents. Building professional yet caring and supportive relationships.
- Delivering consistently high levels of customer service at all times.
- Supporting all marketing and promotion of the building and its apartments.
- Carrying out viewings of apartments available to let.
- Assisting tenants moving in to their apartment and completing apartment and appliance inductions as needed.
- Escalating any service or performance issues for immediate rectification.
- Coordinating community events.
- Providing local area information to residents.
- Liaising with line manager in respect of customer surveys and feedback, identifying areas for change and continuous improvement.