Resident Host - BTR - London

Apo, in partnership with PRC, are recruiting for three Resident Host’s to help transform the way people live at their new Barking location

About Apo 

Apo creates vibrant destinations that revolve around the people who live in them.  They connect their members to each other and to the city they live in, enhancing their lives and helping them live a better life together.

Apo welcomes new ideas and puts great value in doing things differently.  They listen to their members and use what they hear to drive everything they do. Together their broad and inclusive group of members make city living awesome. 

Apo Barking:

  • Central location
  • 600 apartments
  • 1500 members
  • Gym
  • Co-working spaces
  • The Local: exclusive lounge, roof terrace and community space

About the role

Resident hosts are the first people that residents and visitors will see when they arrive.  They are crucial to making them feel at home throughout their stay;  welcoming residents as they arrive and depart the development, as well as dealing with all day to day enquiries from maintenance issues to parcel delivery and everything in between. 

About you

  • Min 2 years in a frontline customer service role within the hospitality, retail or property sector
  • Excellent verbal and written English skills
  • Technically competent
  • An open, engaging and warm personality
  • Passionate about working in a service environment
  • Excellent communicator with an ability to use the right tone and approach for the right situation
  • Excellent personal presentation and organisational skills
  • Flexible and able to take control of situations as required
  • Organised and structured in managing tasks
  • Positive and has a natural enthusiasm
  • Direct and assertive whilst maintaining a professional approach
  • A practical approach to problem solving

Next Steps:

All successful applicants will need to undertake an initial briefing session with PRC and then complete video interview questions.  Interviews are due to take place W/C 27th July.  PRC are working closely with Apo to ensure all interviews are conducted either remotely or within government safety guidelines.

£24,000 - £26,000
Tuesday 7th July, 2020

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