Student Housing Leadership Awards

Announcing the 3rd Annual Student Housing Leadership Awards
Our awards night puts a spotlight on the incredible contributions that operational staff make to the purpose-built student accommodation (PBSA) sector and recognises the top talent across this vibrant industry.

We will be launching the application process on 30 October, with the deadline set for 30 November. Applications are free of charge. The third annual SHLA’s will be taking place in January 2019 in London, tickets are just £15. We will be recognising achievements from the September 2017 – September 2018 academic year and encourage nominations from all PBSA providers and Universities.

For more information on the event and the application process, please email or phone 0203 854 1000 and ask for Andrew White.

The Categories 2018/19

Site Staff Member of the Year

An award for those who have provided an excellent experience for the students within their building. Providing excellence in hospitality, customer service and sales while championing student relationship development and pastoral care.

Operational Support Member of the Year

An award for those who have provided much needed support to site based teams from a head/central office. Championing company values with an innovative and forward-thinking approach to raising the organisations’ standards.

Site Team of the Year

An award for teams demonstrating a collective effort in excellence on one or multiple sites. Showcasing an ability to benefit the students through effective teamwork creating events, projects and campaigns that demonstrate excellence in quality and innovation.

Student Welfare Initiative of the Year

An award for those who demonstrate excellence in student welfare with consistent examples of improving the well being of the students in the properties. This candidate will show evidence of training and supporting staff members to provide the best possible pastoral care to their residents.

Unsung Hero of the Year

An award for those who have exceeded expectations without seeking recognition. An individual whose contribution differs from others within the same job and has made a significant improvement to the student experience, sales, customer service and more.

What do the SHLA's mean for contestants?

The 2017/2018 Winners

Assistant Accommodation Manager of the Year

Winner: Jason Tresfon – Liberty Living for his excellence in delivering hospitality and customer service, positive feedback from the students and constant improvements to the service delivery of the building.

Site Team of the Year

Winner: Beaverbank Place – Homes for Students for demonstrating excellent customer delivery with effective teamwork, a strong record of events and campaigns on site and evidence of student engagement and growth.

Student Event of the Year

Winner: Nido Fest – The Nido Collection for innovation, strong attendance, engagement and creating an event with a lasting legacy.

Unsung Hero of the Year

Winner: Kevin Newman – The Nido Collection for going beyond the call of duty and for playing an integral part of the team.

Accommodation Manager of the Year

Winner: Emma Colbeck – Kexgill for delivering excellent customer service and an unrivalled experience for the students she oversees.